Start with the number of computers and how the household uses them.
Every plan includes managed endpoint detection and response (EDR) and managed antivirus on each eligible enrolled computer, with EDR detections reviewed by a 24/7 security operations team. The plan picker recommends the closest published option; Leon confirms operating-system support, device eligibility, remote-help boundaries, consent, and the final enrollment link before service begins.
Choose the computers you want covered.
Move the slider or choose Home Office. The closest plan appears with its exact included features.
Essential PC Monitoring
Managed protection and consistent status visibility for one supported home computer.
1 computer
- Managed EDR and antivirus for one eligible computer
- 24/7 threat investigation and supported response
- Patch and update visibility
- Monthly health summary
- Discounted eligible remote support
Hardware repair, data recovery, onsite visits, printers, Wi-Fi, phones, and unlimited support are separate unless specifically included in writing.
Family Protection Plan
Managed protection for the computers a household relies on most.
up to 3 computers
- Managed EDR and antivirus for up to three eligible computers
- 24/7 threat investigation and supported response
- Security and update-status checks
- One plain-English family report
- Discounted eligible remote support
Hardware repair, data recovery, onsite visits, printers, Wi-Fi, phones, and unlimited support are separate unless specifically included in writing.
Premium Home IT Care
Broader managed protection plus defined remote-help time and an annual planning review.
up to 5 computers
- Managed EDR and antivirus for up to five eligible computers
- 24/7 threat investigation and supported response
- Security and patch-status visibility
- Monthly report plus priority help
- 30 minutes of eligible remote help monthly plus an annual review
Hardware repair, data recovery, onsite visits, printers, Wi-Fi, phones, and unlimited support are separate unless specifically included in writing.
Home Office Cyber Care
Work-focused managed protection for a supported home office with clearer reporting and response.
starting plan
- Managed EDR and antivirus for agreed eligible computers
- 24/7 threat investigation and supported response
- Monitoring and patch-status visibility
- Priority eligible support
- Security and documentation-friendly monthly reporting
Hardware repair, data recovery, onsite visits, printers, Wi-Fi, phones, and unlimited support are separate unless specifically included in writing.
Coverage is specific—not “unlimited everything.”
A useful monthly plan makes included computers, status information, support allowance, and exclusions easy to understand.
Covered computers
Only eligible, enrolled devices count toward monitoring, reporting, and plan-specific remote help.
Separate service
Hardware repair, data recovery, printers, Wi-Fi, phones, smart-home devices, and onsite visits are separate unless written into scope.
Security limitation
Managed EDR adds continuous detection, expert investigation, and supported response, but no security tool or technician can prevent every scam, breach, mistake, infection, hardware failure, or data loss.
Your part of the plan
Unique passwords, multifactor authentication, reliable backups, supported software, and cautious decisions still matter.
Plan and enrollment questions
It is a monthly service that includes managed endpoint detection and response and managed antivirus on every eligible enrolled computer, 24/7 investigation of EDR detections, update visibility, local review, and plain-English reporting.
Managed antivirus is included, but Home Cyber Care goes further. Managed EDR looks for suspicious endpoint behavior, a security operations team reviews EDR detections around the clock, and supported response actions can help contain confirmed threats.
No. No tool or technician can guarantee that. Monitoring can improve visibility and maintenance, while customers still need safe habits, strong accounts, multifactor authentication, and backups.
Routine management is not casual browsing of personal files. The security tools process device, process, activity, detection, investigation, and response telemetry needed to protect the computer. Any attended remote access is separately authorized and limited to the agreed support purpose.
The computer must be powered on and connected periodically for monitoring and updates to check in. Exact timing depends on the tools and plan.
The managed security operations team reviews EDR detections 24/7 and may perform supported investigation, isolation, containment, or remediation actions when enabled and appropriate. Leon follows up according to the plan and finding. General technical support and non-EDR alerts are not a 24/7 help desk.