Residential repair and technology help

Start with the device and the problem you can see.

Use this page for a household computer, laptop, Mac, phone, tablet, console, scam concern, setup, transfer, or one-time remote-support request.

Share the exact model when known, what changed, anything already attempted, whether important files or accounts are involved, your town, and the outcome you need.

Request Residential Technology Help

1. What needs help? *

Computer or laptopWindows, Mac, desktop, or notebook Phone or tabletScreen, battery, charging, or setup Game consolePlayStation, Xbox, or Nintendo Scam or securityPop-up, malware, or remote access Business technologyOffice computer, account, or network Not sureDescribe the symptoms below

2. How urgent is it?

Are important files or accounts involved?

Name *

Email *

Phone *

Town

Preferred contact

3. What happened, and what is the device doing? *

Is this for a business?

Business requests involve different questions about users, endpoints, downtime, Microsoft 365, backups, and responsibility.

Request a Business IT Baseline

Already a managed client?

Use the existing-client support route so the affected users, impact, and urgency are clear.

Open the support page

Start with the device and the problem you can see.

Request Residential Technology Help

Is this for a business?

Already a managed client?

Device trouble at home—or recurring IT responsibility at work?