One accountable IT partner for the systems your work depends on.
Leon’s Computer Shop acts as a practical IT department for small organizations that need responsive help, proactive maintenance, clearer ownership, and safer day-to-day technology without hiring full-time internal IT.
Support, security, and ownership belong in one operating process.
Plans are built around supported users, devices, business hours, documented responsibilities, and the actual risk of interruption—not an undefined promise of unlimited everything.
Responsive support
Eligible workstation, application, account, printer, and Microsoft 365 issues receive a defined route instead of becoming the owner’s problem.
Business computer supportProactive maintenance
Patch policy, managed EDR backed by 24/7 threat review, health visibility, asset information, and routine review make maintenance repeatable.
Managed IT servicesIdentity and Microsoft 365
Account setup, licensing, multifactor authentication, common administration, and employee transitions need named ownership.
Microsoft 365 supportContinuity and recovery
Backup responsibilities, alerts, priorities, lifecycle risks, vendors, and recovery expectations should be understood before an interruption.
Backup planningThe Small Business IT Baseline
A paid, non-invasive review for up to 10 users and 15 endpoints. Leon inventories the environment, reviews common operational controls, identifies ownership gaps and lifecycle risks, and produces a prioritized plain-language roadmap.
$495credited toward onboarding when a managed agreement begins within 30 days
What a well-scoped relationship should make clearer.
Who owns what
Support, accounts, devices, vendors, backups, employee changes, and approvals have named responsibility.
What is included
Users, devices, hours, tools, response targets, projects, onsite work, and exclusions are documented.
What needs attention
Updates, protection, unsupported systems, backup gaps, account issues, and lifecycle risks are prioritized.
What happens next
Baseline, cleanup, onboarding, recurring support, quarterly review, and offboarding follow a defined path.
You authorize access. You do not send Leon your password.
One-time remote support begins with identity, scope, price, and written authorization. You start the attended session, can observe the work, and can end the connection. Persistent management access is used only under a separate agreement with named accounts, multifactor authentication, least privilege, and documented purpose.
