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Residential technology help and small-business ITOwner-led. Clearly scoped. Salem County based. 609-202-2208
Small business IT

Small Business IT Support

A practical IT department for Salem County organizations with 5 to 25 employees and no full-time internal IT staff.

Small Business IT Support
For owner-led teams with 5–25 employees

One accountable IT partner for the systems your work depends on.

Leon’s Computer Shop acts as a practical IT department for small organizations that need responsive help, proactive maintenance, clearer ownership, and safer day-to-day technology without hiring full-time internal IT.

The work behind reliable work

Support, security, and ownership belong in one operating process.

Plans are built around supported users, devices, business hours, documented responsibilities, and the actual risk of interruption—not an undefined promise of unlimited everything.

Responsive support

Eligible workstation, application, account, printer, and Microsoft 365 issues receive a defined route instead of becoming the owner’s problem.

Business computer support

Proactive maintenance

Patch policy, managed EDR backed by 24/7 threat review, health visibility, asset information, and routine review make maintenance repeatable.

Managed IT services

Identity and Microsoft 365

Account setup, licensing, multifactor authentication, common administration, and employee transitions need named ownership.

Microsoft 365 support

Continuity and recovery

Backup responsibilities, alerts, priorities, lifecycle risks, vendors, and recovery expectations should be understood before an interruption.

Backup planning
Start with evidence

The Small Business IT Baseline

A paid, non-invasive review for up to 10 users and 15 endpoints. Leon inventories the environment, reviews common operational controls, identifies ownership gaps and lifecycle risks, and produces a prioritized plain-language roadmap.

$495credited toward onboarding when a managed agreement begins within 30 days

Accountability without enterprise theater

What a well-scoped relationship should make clearer.

01

Who owns what

Support, accounts, devices, vendors, backups, employee changes, and approvals have named responsibility.

02

What is included

Users, devices, hours, tools, response targets, projects, onsite work, and exclusions are documented.

03

What needs attention

Updates, protection, unsupported systems, backup gaps, account issues, and lifecycle risks are prioritized.

04

What happens next

Baseline, cleanup, onboarding, recurring support, quarterly review, and offboarding follow a defined path.

Remote access should feel controlled

You authorize access. You do not send Leon your password.

One-time remote support begins with identity, scope, price, and written authorization. You start the attended session, can observe the work, and can end the connection. Persistent management access is used only under a separate agreement with named accounts, multifactor authentication, least privilege, and documented purpose.

Read the remote-support policy
View every small business it guide
Choose the right next step

Device trouble at home—or recurring IT responsibility at work?

Residential requests begin with the device and symptoms. Business relationships begin with users, endpoints, impact, ownership, and a paid Baseline.